Last Updated: May 2026
At Lizzy Lane Designs, we care deeply about your privacy and trust. This Privacy Policy is written in plain English to help you understand what information we collect, how we use it, and how we protect it.
By using our website (lizzylanedesigns.com), you agree to the practices described in this policy.
1. Information We Collect
We collect information in a few different ways:
Information You Give Us:
- When you make a purchase, we collect your name, email address, and billing information through SureCart.
- When you sign up for our newsletter or free downloads, we collect your email address through MailerLite.
- When you fill out our contact form or send us a message, we collect whatever information you choose to share.
- When you leave a product review through SureCart, we collect your name, email, and review content.
Information Collected Automatically:
- We use a privacy-friendly analytics tool called Independent Analytics to understand how visitors use our site. This helps us improve your experience. (We previously used Google Analytics, but have since switched to a more privacy-focused solution.)
- We also collect basic technical information such as your IP address, browser type, and the pages you visit.
We do not store your full credit card information. Payments are securely processed by Stripe and/or PayPal through SureCart.
2. How We Use Your Information
We use the information we collect to:
- Process your orders and send you your digital downloads
- Communicate with you about your orders and provide customer support
- Send you emails about new products, sales, and journal inspiration (only if you’ve subscribed)
- Improve our products and website based on how people use it
- Respond to your messages through our contact form
- Display product reviews to help other customers
3. How We Share Your Information
We never sell your personal information.
We may share your information only with trusted third-party services that help us run our business:
- SureCart – for order processing, downloads, and reviews
- Stripe and PayPal – for secure payment processing
- MailerLite – for sending our newsletters and email communications
- Independent Analytics – for understanding website traffic and improving your experience
- Our website host and other service providers who help with the technical side of running the site
We may also disclose information if required to do so by law.
4. Cookies and Tracking
Our website uses cookies to function properly and to remember your preferences. You can manage or disable cookies through your browser settings at any time.
We use cookies for essential functions (like shopping cart and account features) as well as analytics through Independent Analytics.
5. Your Rights
You have control over your personal information. You can:
- Opt out of marketing emails at any time (there’s an unsubscribe link at the bottom of every email)
- Request a copy of the personal information we hold about you
- Ask us to correct or delete your information
- Object to how we process your data
If you’d like to exercise any of these rights, simply reach out to us. We’ll respond as quickly as we can.
6. Data Retention
We keep your information only as long as we need it to provide you with our products and services, or as required by law.
7. Children’s Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children under the age of 16. If we discover we have accidentally collected such information, we will delete it immediately.
8. Where Your Data is Processed
Lizzy Lane Designs is based in Pennsylvania, USA. Your information is stored and processed in the United States. By using our site, you understand that your data is being transferred to and stored in the US.
9. Security
We take reasonable precautions to protect your personal information. However, no website or internet transmission is ever 100% secure. If you have any concerns about the security of your information, please don’t hesitate to contact us.
10. Changes to This Privacy Policy
We may update this policy occasionally. When we do, we’ll update the “Last Updated” date at the top of this page. We encourage you to review it from time to time.
11. Questions or Concerns?
We’d love to hear from you if you have any questions about this Privacy Policy or how we handle your information. Please use the “Contact Form” to get in touch.
Thank you for trusting Lizzy Lane Designs with your information. We truly appreciate your support!
